Dear Glass
Technology,
I wanted
to write you with my evaluation of the new Diamond Blu Wave injector curing system. After completing several repairs with the
Blu Wave I can't say one negative thing about it. What I love the best is the ability to cure
the repair under pressure.
Over the
years I have cured many repairs under pressure using the old method of
attaching the ultra violet lamp to the inside of the windshield or
positioning the lamp on top the windshield as close to the injector bridge as
close as possible. While this technique seemed to work I always wasn't
completely sure that the UV rays from the lamp was penetrating completely around
the repair. The new Diamond Blu Wave has taken
all my fears away about the complete curing of a repair under pressure. When
the Blu Wave light is activated it takes about one minute for complete curing
of the resin. I have to admit that the first couple of Blu Wave curing'
I left the lamp on about two minutes; I just couldn't believe that one minute
was adequate, but it was.
I want to
thank everybody who played a part in the development of the Blu Wave. It's a great product that will make my
windshield repairs easier and give my customers a high quality repair.
Bill Blackburn
Grove City, Ohio
I just wanted to drop you
a quick note to tell you how
grateful I am for the referral you provided for Presto Property
Services. It
was truly a great experience for us.
We were hired to install
some dusted crystal vinyl logos on
our client’s brand new conference room table. The table top is
comprised
of 3 pieces of glass ¾” thick with the largest one 4’X8’ and
approximately 350lbs.
While our shop employees
were installing the logos, they
noticed many rather large, deep scratches on the top side of the glass
caused
by the graphic mounting equipment. I charged our project manager with
the task
of finding a solution to this dilemma as we obviously could not deliver
a
damaged glass top to our customer.
After calling around all
morning, he was told the glass was
not restorable. The consensus was, “if you can feel the scratch with
your
fingernail, it’s too deep to repair” The repair would damage and
distort the glass and the repair would be unsightly and obvious. Upon
hearing
this, I instructed him to get quotes on replacing the glass. The
estimates were
in the $2,200 range with a 12-14 day turnaround. This was not a viable
option
because we were supposed to deliver the table that day.
I decided to search the
internet for possible options myself
and luckily came across the forum on your website. I immediately called
and
asked for a referral. You were kind enough to look through your records
to see
if anyone could help me. About 20 minutes later, I received a call from your referral. After a few questions, I was given a not to exceed price
that was
more than acceptable. They said “I can get someone out to you in the
morning, unless you need someone sooner” I explained the situation
about
how the piece was already late, and he said, “if I can’t get
someone out there today, I’ll come myself” AWSOME!
About 7:30 pm they showed
up. We brought his equipment in
and he took a look at the damage to the glass. I was very worried he
was going
to say “it’s too damaged for repair”, but instead he said, “I’ve
taken out deeper scratches than these before.” I immediately felt
better.
I marked each scratch with tape and left him to do his best. After
about and
hour, he was done and the repairs were perfect! After they finished
packing up
all of his gear, I spotted a couple of scratches I missed on my initial
assessment. Without hesitation, they immediately began setting up his
equipment
again. He said, “We had better make sure this is done right.” About
9:30 pm, he was done and the glass was perfect.
GT Glass
really saved my hide on this one. I
would have really taken a loss on this project if I hadn’t come across
the GT Glass forum and if Adam hadn’t taken the time to help me find a referral. Rather than take a huge loss on the project,
I
actually made a little money and the client is ecstatic about the
table.
Bill Groff
"Using Glass Technology new PRISM injector, I have almost doubled my productivity and profits clearest repair I've ever seen"
"GT has absolutely the best windshield repair resins I have used."
"In just a few months, we've more than paid for our system, it was worth every penny."
"We got what we paid for, the BEST "
"I'm convinced Dry Vacuum is the only way to go. I use to use the screw injectors and there is no comparison. I threw my old stuff out."
"Since switching to Diamond Clear Resins my customer satisfaction has increased."
"I just purchased one of your Maxim Systems about three weeks ago and I'm very impressed. I have been with Glass Technology since August 1991 using your VP5000 System. It is a very good system, but your Maxim System is really amazing. I can make repairs a lot less visable with the Maxim than with the VP5000. I personly recomend that if you have a VP5000 that you purchase a Maxim System and impress your old and new customers." Craig Rowse, NE.
"Diamond Clear Resins create the clearest repairs I have ever seen."
"The l clarity of my windshield repairs after switching to you Spectrum (dry vac) was unbelievable, I wish I ahd bought it last summer."
"My repairs are far superior in quality to any other system I've seen."
"It's clear to me that Glass Technology is superior in equipment, resins, and support."
"I've been successful at taking many of my competitor's accounts away."
"My customers are impressed with the results I can produce."